The OnePlus 5T can't stream HD video from Netflix, Amazon Prime, others

12 December, 2017, 19:09 | Author: Salvatore Jensen
  • The OnePlus 5T is unable to stream Netflix, Amazon Prime Video in HD

The OnePlus 5T smartphone cannot stream content from the popular video streaming services like Netflix, Amazon Prime Video, Google Play Movies and more in high definition (HD).

Interestingly, this isn't the first time an OnePlus device has been found lacking on its ability to run HD content from services such as Netflix.

"I would like to know why a £500 phone is not capable of fully utilising these very popular services and if there are any plans to rectify this clearly ridiculous issue", wrote OnePlus forum user whatthefunk.




The 5T is now certified for the L3 security level of Google's Widevine DRM regulation which blocks playing back content in high definition. The device still supports video streaming through these platforms but only in SD quality, as provided by the existing Widevine L3 Certificate. A company spokesperson confirmed the feature was skipped from the start on these devices but didn't elaborate the "why" part. Lack of support for HD streaming is an odd omission for what is otherwise an impressive device, so hopefully OnePlus will be able to address it with the software update sooner rather than later.

A spokesperson for the company later told The Verge that OnePlus is planning to implement Widevine Level 1 on the OnePlus 5T in the upcoming updates. This issue isn't limited to the OnePlus 5T but also includes the OnePlus 5 - and several other phones such as the ZTE Axon 7, for that matter.

For the record, the OnePlus 5T can stream in a higher resolution than SD on YouTube. Not only the display, even the hardware of the base model with 6GB RAM and Snapdragon 835 is more than capable of streaming HD videos. The phone maker has now implemented only Widevine Level 3 on the OnePlus 5 and 5T, so both handsets are stuck playing SD-resolution video from these streaming sources.

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