Samsung users say their phones sent photos to random contacts

04 July, 2018, 00:32 | Author: Julian Harrison

Gizmodo writes that reports of this concerning issue have been posted to the official Samsung forums and to Reddit.

"Last night around 2.30am, my phone sent [my girlfriend] my entire photo gallery over text but there was no record of it on my messages app", one Reddit user complained.

Multiple people stated there was no evidence on their phone of the error, they only learned of it when the recipient told them. One user said that his Galaxy smartphone sent ALL of his photos to his girlfriend.

Speaking to Gizmodo, Samsung said it was aware of the issue and its technical teams were looking into it.

A spokeswoman for Samsung Australia confirmed the company was investigating the problem but had yet to verify if it was a bug and whether Australians could be affected.




The affected devices appear to be exclusive to the most recent Galaxy S9 and Galaxy S9 Plus, and it's unclear whether other models are affected.

Users posted complaints on Reddit and Samsung's support forums about a unusual issue that appears to be silently sending photos to random contacts.

'However, there was record of it on TMobile logs.

Another user added: "Oddly enough, my wife's phone did that last night, and mine did it the night before". It seems that, for whatever reason, Samsung Messages isn't playing nicely with the update. Head to the app settings in your Galaxy phone and make sure Samsung Messages can no longer access your storage. T-Mobile, on the other hand, insisted it was not an issue from their end. Switch your default texting app to a different one.

In the meantime, for Samsung owners concerned that their phone might be sending sensitive pics to random contacts, there are now two main fixes to this. Since several accounts said photos had been randomly sent to partners or family members, there is also speculation that the problem affects shared plans.

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